Pachamama E-Juice Trade Terms Guide for Kenya Wholesale Buyers

Sample policy and product evaluation

Where issues do occur — a damaged carton, a rare defective unit — the replacement policy is applied against photo evidence with minimal back-and-forth, which is the service point our long-term accounts mention most often.

Age policy is absolute: products are marketed to adult smokers of legal age only, and Kenya trade customers are expected to apply the same standard in their own channels.

Retail presentation and display support

Online retail performs best when listings lead with accurate specs and real product images — both of which we supply. Clean white-background shots and flavor descriptions mean a new pachamama e-juice range can be live within hours of stock arriving.

Stock rotation at the Kenya warehouse should run first-in-first-out, with cartons held between 15°C and 30°C and humidity under 65%. Batch dates printed on every master carton make the discipline easy to audit.

Reference specifications (typical configurations)

Common mistakes Kenya first-time buyers make

Skipping paperwork checks is another. Buyers who assume certificates exist instead of confirming them in writing can face customs holds. We document the exact certificate set — including CE — before goods leave.

Ignoring landed cost in favor of headline unit price frequently flips the ranking between suppliers once freight and duties are added. Always compare delivered cost to your warehouse, never FOB price alone.

The most common first-order error is over-buying a single flavor based on personal taste rather than local data. Mixed cartons and regional recommendations remove most of that risk for pachamama e-juice programs.

Stock availability and dispatch from Shenzhen

Standard export orders move by sea in full-container or less-than-container loads through Guangzhou Nansha, with air freight and rail options for urgent top-ups. Typical door-to-door timing is 7 to 10 working days depending on destination and season, and we book early around Chinese public holidays when capacity tightens.

Production begins with incoming inspection: cells are sorted for capacity and internal resistance, e-liquid batches are verified for nicotine content and density, and structural components are checked against the approved sample. Only released materials reach the pachamama e-juice line.

Finished units are coded by production date and line, foil-sealed or blister-packed, and grouped into inner trays. The coding is what makes end-to-end traceability possible — every returned unit can be traced back to the exact batch of cells and e-liquid.

Minimums, tiers and payment terms

Be wary of quotations far below the normal band. They usually reflect downgraded cells, weak e-liquid or untested mix-grade stock — the kind of saving that returns as returns, chargebacks and lost regulars. Our pricing is competitive but never at the expense of batch quality.

Mixed-flavor cartons remain the default recommendation for a first Kenya order. Once sell-through data identifies local winners, reorders lean into them while keeping a variety tail for browsing customers.

Minimum order quantities are designed for trade: typical entry at 200 units, with mixed-flavor cartons available so first orders are not forced into a single profile. Volume tiers usually step up at pallet and container quantities, where per-unit savings become significant.

Related wholesale guides