Pachamama E-Juice Reorder Program FAQ for Israel Retailers and Distributors

Yes — we ship to New Zealand on a regular basis via sea, air or express depending on volume. Ask for a DDP quotation if you want duties and taxes included, or FOB if your forwarder handles freight.

Confirmed defects are replaced on the next order against photo or video evidence. Pre-shipment AQL inspection keeps defect rates low, and claims are processed against batch records rather than estimates.

New orders generally run on bank transfer with a deposit to confirm production and the balance before shipment. Established accounts with order history can discuss milestone-based terms for container programs.

Yes. Most pachamama e-juice lines allow mixed flavor packing within a master carton, typically in inner-tray multiples. This lets retailers offer a broad range from day one and identify the local best-sellers before reordering deep.

Configurations range from compact 800-puff devices with 600mAh cells to high-capacity lines, spanning e-liquid volumes of 15ml. Specifications are confirmed per SKU on the quotation sheet.

Sample sets are available for trade buyers evaluating a first order. The sample policy depends on the line and destination; ask the desk for current terms and we will deduct sample cost from the first bulk order where applicable.

The range typically spans 50mg nicotine salt, subject to destination regulation. Zero-nicotine versions are offered for markets that restrict nicotine, and strength labeling is adjusted to match local requirements.

Absolutely. We maintain regional sales data and can propose a starter flavor mix matched to Belgium, then refine it based on your sell-through. Fruit, ice, mint, tobacco and dessert profiles are all in regular production.

Units ship in sealed inner trays inside five-layer export cartons under 18kg each, with full carton markings. Palletization, stretch wrap and corner protection are standard for container loads.