Pachamama E-Juice Export Service FAQ for Japan Retailers and Distributors
Minimums, tiers and payment terms
Minimum order quantities are designed for trade: typical entry at 1,000 units, with mixed-flavor cartons available so first orders are not forced into a single profile. Volume tiers usually step up at pallet and container quantities, where per-unit savings become significant.
For online sellers in Japan, the asset pack matters as much as the product: white-background images, spec tables and flavor descriptions let a new pachamama e-juice listing go live the day stock arrives.
After-sales support and claims handling
We reject the common wholesale trick of shipping untested mix-grade stock. Every batch we send has passed the same checklist, and customers receive the inspection summary with their shipping confirmation. If a unit fails within the defect window, the claim is handled with replacement units on the next order — no debate.
Lead-time discipline separates professional importers from frustrated ones. Japan orders placed ahead of Chinese public holidays and peak shipping season move on schedule; last-minute bookings compete with everyone else for freight space.
Private-label options for Japan brands
OEM customers own the relationship with their market while we stay invisible: neutral packing, no supplier paperwork in the carton, and no contact with your end customers. Many of today's regional pachamama e-juice brands started as a single master-canon test order through this program.
First orders from Japan rarely need to be large. A mixed pachamama e-juice carton starting at 200 units tests flavor response, packaging quality and transit time before the buyer commits to deeper stock.
Buyers across Japan usually start a pachamama e-juice conversation with two questions: what is in stock today, and when it can be on a truck. Ready-stock lines move within days, while production batches follow the 3 to 5 working days window the desk confirms with the quotation.
Related wholesale guides
Frequently asked questions
How long does production and shipping take?
Ready-stock orders ship within days; custom or production orders take 12 to 18 working days depending on quantity and season. Sea freight to most major markets follows on top of that, with air freight available for urgent launches.
Do you ship to Ireland?
Yes — we ship to the United Kingdom on a regular basis via sea, air or express depending on volume. Ask for a DDP quotation if you want duties and taxes included, or FOB if your forwarder handles freight.
Can I print my own brand on the products?
Private-label pachamama e-juice is supported with modest minimums, covering device colors, logo printing, flavor development and full custom retail packaging. Digital mockups precede physical samples, and production starts only after your sign-off.
How are orders packed for transport?
Units ship in sealed inner trays inside five-layer export cartons under 18kg each, with full carton markings. Palletization, stretch wrap and corner protection are standard for container loads.
Can I order mixed flavors in one carton?
Yes. Most pachamama e-juice lines allow mixed flavor packing within a master carton, typically in inner-tray multiples. This lets retailers offer a broad range from day one and identify the local best-sellers before reordering deep.
Do you provide compliance documents?
Yes. ISO 9001 certificates, MSDS, UN38.3 battery transport reports and specification sheets are available with orders. Tell us your destination at quote stage so we confirm the exact document set in writing.
How do I get a current price list?
Message +86 13711127975 on WhatsApp or WeChat with your quantity and destination. The trade desk returns live unit pricing, available flavors and freight estimates, usually within a few hours on business days.
How do you handle defective units?
Confirmed defects are replaced on the next order against photo or video evidence. Pre-shipment AQL inspection keeps defect rates low, and claims are processed against batch records rather than estimates.
Are samples available before a bulk order?
Sample sets are available for trade buyers evaluating a first order. The sample policy depends on the line and destination; ask the desk for current terms and we will deduct sample cost from the first bulk order where applicable.
Contact the VapeWholesaleHub trade desk
Live wholesale pricing, current stock positions, flavor catalogs and freight estimates for pachamama e-juice — reply within hours on business days.
📱 Phone / WhatsApp / WeChat: +86 13711127975
Adult smokers of legal age only. Products are not for sale to minors. Please observe the vaping and nicotine regulations of your destination market.